Give us a call
Our standard customer service opening hours are Monday- Friday 9am-5pm AWST, but we will try and come back to you within 24 hours, even if it is outside of our normal working hours.
Customer Service: team@red.equipment
Help Line: 1300 19 85 79
Send us a message
We like paddling the best but coming in a close second, we like hearing from you. We pride ourselves on trying to deliver excellent customer service. If you have a question, issue or some feedback for us, we would be delighted to hear from you.If you need help choosing the right product for you check out our Ask an Expert Page.
For returns, delivery information and more check out our FAQs.
If you guidance on how to use a Red product or are looking for care and maintenance tips, check out our Red Support Centre.
If you would like to reach out to your team with a question, please fill out the form below, via email or alternatively pick up the phone and call the office.
Australian Office
(Registered Company Address)
Red Paddle Co PTY
Unit A1 35-59 Bourke Road
Alexandria
Sydney, NSW
2015
Australia